DishTV
Oggas system of dish tv no.nt care customer comlaint

To,

the director

dishtv india ltd

essel house,

b-10 lawrance road industrial area

delhi

d/sir,

we want your kind attention regarding your marketing and customer care dept/system. i have purchase your product on jan by big bazar kanpur u.p but sysrem insalled on 17/2 from that day we ware out of station upto june we have activeted on 7/6/08 by itz card pay by net rs.162 just see your service as publicity by sharuk khan.

I inform your system by phone (011-6001347) that we have paid payment and ask when our sytem will work, as per assurence given by your staff (coustomer care deptt) that my stb will start to function/active from 4 to 24 hour BUT after 24hour it was not actived i again complaint by phone (011-6001347) again got assurence of 4 to 24 hour, BUT NOT ACTIVETED AFTER 30 HOUR again complaint by phone to your system AGAIN got assurense 4 to 24 hour BUT NOT actived after 48 hour, on12/6 i complaint by phone (0522-6001347) and ask the matter, why it is not activeting. as per your stream concorn people that we have not recd subscriber application form so it is not beeing actived but just after 20 sec (holding phone) he told me that we have recd copy and assured me that it is last call by me and my disc will activeted 4 to 24 hour (again abusing assurence 4 to 24 hour). BUT NOT ACTIVETED ON 13/6 after 30 hour. Again i complaint on 14/6 by phone (0522-6001347) i got ANSWER from your (abusing) sytem that we have not recd s.a. form.

i complaint to that person (09336617626) who have installed the sytem and taken subcriber application regd problem he has replied we have deposited s.a. form at som datt office kanpur and told me that person who attained call on 6001347 are all is mad they only give assurence and do nothing and sugest me you should come pesonely at som datt office kanpur, when i told him that i am not uneble to go to som dutt office . he given me a phone bo.(9336617621 & 23) i contected on that no, and got same reply as 9336617626 that without personal attendece at our somdatt office we never start disc.

I agian contected on 0522-6001347on dt 14/6 and tell him my problems they assured that our senior will contect to you by phone within hour and replied that our system will activated within 4 to 24 hour (again abusing 4 to 24)

BUT TILL time 3:50 p.m. dt 15/6 my disc is still not activeted nor i recieved any call from your concern

(1) my opinion is now that your system is boggas, do, nt care customer complaint.

(2) you have made a dept to recd complaint call is totaly failed dept.

suggestion:-(i) go to hell you and your product, sharuk khan chillatta reh jayega hum kisi ko bhi dish tv nahi lene dege (NOW I AM LOOKING AT YOU (DIRECTER OF DISC TV) WORKING EFFICIENCY, LETS WHAT YOU CAN DO IN HOW MANY MINUTS OR JUST SAY ABUSING 4 TO 24 HOUR).

thans with regards

your now not faithfully

g.l.lath

v.c.no.01505379798

stb no. 07B9ABF42DS41072

TEL 09307026191

Company: DishTV
Country: India

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