DishTV
Echarging/activation

Dish TV

Customer Care

CMPLAINT NO. 15747319

REMINDER DATED 22.9.08

III REMINDER

Dear Sir,

A dish TV setup box S. No. 0752BF46DS31963 VIEWING CARD No.

01505467147 was purchased from Bigbazar Kanpur, UP with sticker label

of Dish Tv Shop No. 21 Somdatta Plaza, Kanpur and installed by their

associates HURRY Services 186 Anand Puri, Kanpur [Located at Somdatta

Plaza, Kanpur] on 20.8. 08 wide their Book No. 061 Bill. No. 3023

paying installation amont of Rs. 200/-. The recharge amont of Rs.

262/- 25/- as late fee was paid to Hurry Services Kanpur wide their

recept No. 634 on 01.9.08. But recharge was denied saying that minimum

activation amount Rs. 1350/- is required as Activation charge and one

month recharge can not done.

Such type of terms and conditions of activation charges were not put

during the purchase neither the activation charges are mentioned any

where on the papers delivered to us.

Kindly look into the matter and inform us so that further step can be

taken or otherwise the set along with other costs paid by us may be

received back.

As per talk with phone on cusomer care on 22.9.08 at about 7pm. He

assured that it will be activated within4-24 hrs. But I am sorry to

inform you that nothing is done. Again another complaint no. was given

as 15977865 by the your service.

While on my email complaint number was given as 15747319 which was

said that not traceable?

I am also attaching installation certificate and proforma [2 Files

attached] as given in booklet which your service centre says that it

was not sent to me by the dealer.

It is surprising that no any solution is given by you also inspite

your assurance by your mail complaint number 15747319 and phone

complaint number 15977865.

Hope to hear you at your earliest possible.

Yours sincerely,

R.K.S.Kushwaha

Department of Botany

Christ Church College Kanpur 208 001

kushwaharks@gmail.com

09450329111

Company: DishTV
Country: India

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