DishTV India
Wrongly charged renewal money

I am S K Yadav holding DishTV VC number 01501527548. I was charged Rs 595 for 1 month subscription from 26th feb to 25th march.

My account showed Rs 295 outstanding in my DishTV account. How can I have outstanding balance when I had not subscribed to the services.

We had not subscribed to DishTV in the said months of Nov-Dec as shown in the balance sheet so there should be no outstanding.

On indicating to the customer care that I cant subscribe unless I pay my dues they had no answer. On my insistence a complaint with complain ID 11629859 was registered. The executive also told me to go ahead with subscription for the current month and that the matter would be resolved within 24 hours. Following the conversation I recharged and was charged around Rs 600 for one month.

I had also posted the same complaint on DishTV's web page with complaint id SRC-26/02/08-42889. On writing to them again after 2 days, I was sent a reply that my service was activated and there was no mention of the unduly charged Rs.300.

Need Your support. Pls help.

Company: DishTV India
Country: India

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