Dish Tv (Zee Network Enterpises)
Regarding Monthly subsciption amount
- 05-05-2008
- 307
Hear my complaint is, I am one of the Dish TV India Ltd subscribers. I am paying regularly my subscription amount. My monthly subscription amount is Rs 150/- per month (previously It was Rs 75 & Rs 100 now it is Rs 150/-) But here the problem is they are deduction my subscription amount more than my subscription. Lot of times I have complained them but they have not turned up properly. Regarding this I am having all the mail proofs.
I am trying explain here with one example
I supposed to pay my subscription from January. They have given one offer in November that is if you pay you 6 month subscription amount in this month you will get 5% discount, for that discount I have paid Rs 1000/- my subscription previously in Nov.
Here Rs 1000/150 = 6.66 that means I no need to pay any thing up to June. But they have disconnected my connection in the month of April. Again I have paid Rs 1200/- in month of April. Now they are telling your next payment due will be July. How it will be?
I have mailed several times when ever I mailed other new customer care executive will sit, again I have to explain all the story. How it is possible sir?
Since beginning there was problem with them. I lost all my patience. It is making big tension for me. Kindly give me the solution for my problem.
With best regards
Srinivas mvrs
Company: Dish Tv (Zee Network Enterpises)
Country: India