Airtel customer care
False commitment in airtel outlet

Dear Sir,

According to procedure in airtel. I had paid the security deposit of 400/- against ECS cancelation, and they had given me false commitment in airtel outlet. They told me the ecs going to stop within 7working days, but it`s not happen. After few days they had send me a message to my mobile no., stating that they are going to present the ecs. Then I called up to airtel customer care and launch complains against. They had given me assurance within 48hr they going to resolve the problem. Next day i had received the call from airtel customer care stating that the ecs has stopped. Then i asked for sending me the mail confirmation to my official E-mail ID. He had told me that within 24hr the mail will come to your ID. Next day the mail had not come then again i called up to airtel customer care. Then again they had given me new complain no stating that they are going to stop the ecs and sending the mail confirmation. But it’s not happen and next day morning they had taken the amount from my a/c, now i am asking the amount has to revert back to my a/c or else I will definitely take them to consumer court.

Arvind Kuamr Soni

Bangalore

9008311244

Company: Airtel customer care
Country: India

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