Electrolux
Freeze not working properly

Regional Manager,

Eletrolux co. Ltd.

Ahmedabad

Dt.6-12-08

Dear Sir,

I have purchased a double door freeze for 230lt. on 18-04 from Shakti Appliancces, Ahmedabad, Sr. No.515106851.After sometimes, a cooling problem was started. For this I have lodged complain and freeze was repaired for this I have paid Rs.1520/-, as it was found gas pipeline was chock up. After some time the problem again arrised and complain. has been made vide complain No. 7P0000806070004, and freeze has been taken to work shop and repair and again got repaired and an amount has been made for Rs.1650/- with the said complain found i.e. pipeline was chock-up after some times again the same problem arised and complain has been booked vide complain No. 7P01181012005 and freeze has been taken to workshop on 14-10-08.After purchasing a freeze I have already spent an amount of Rs 3500/-but the problem has not solved. I have already made a complain on 16-10-08 to your customer service but I have not received any reply.

I hereby request you to pl. arrange to solve the problem immediately, if is not possible,

Kindly change the freeze and delivered to me. The fresh complain No. 7P01108003.After this complain nobody can solve the problem. I make a complain by mail also but not getting any reply. What can we do? Pl. do needfully.

Thanking you

Company: Electrolux
Country: India

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