Electrolux
REFRIGIRATOR SERVICE - FEELING CHEATED

I bought a refrigerator 365 ltrs. MODEL NO. ER-40SS PS vide Serial No. 50400298 from Navrang AUDIO VIDEO PVT. LTD., D-10, Vikas Marg, Laxmi Nagar, DELHI 92 on 02.05.2006. A week back it stopped working and the complaint was lodged with M/s Dyna Enterprises (AUTHORISED SERVICE DEALER) and there service engineer arrived and inspected the refrigerator, he produced a bill of Rs. 400/- (RUPEES FOUR HUNDRED ONLY) as his visiting charges and said that the compressor is not working and has to be changed and for that job I have to pay him Rs. 3600/- for the repairs.

On purchasing the same refrigerator I was told that warranty on the compressor is four years. I was not aware that buying an Electrolux product will land me in soup.

Can anybody from your side help me in this regard?

THE DETAILS OF THE REFRIGERATOR

MODEL- ER-40 SS PS

S. No. – 50400298

PNC- 925023001

Comp No. FL- 2088 SD

S. No. 158815 HFC 134 PS

Regards,

Sanjay Gupta

Flat No. 43, Plot No 39,

Savarkar Appts., I.P. Extn.

New Delhi 110 092

Phone Res. 91-11-22734243

Mobile No. 91-11-9310563635

sanjay2001gupta@yahoo.co.in

Company: Electrolux
Country: India

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