Electrolux
Fire in Refrigerato

Kindly refer to the attached case history

I am still waiting for the apropriate action.

Manu dev wrote:

Dear Sumeet,

What is the delay???

Manudev

On Mon, 05 May amit kumar wrote :

Dear sir,

Apropos to the communuication listed below i am still waiting for

required action.

You are hereby once again requested to kindly expedite the process,

as the summer is on full swing.

With Regards

Amit Kumar

NTPC Ltd.

09427110752

Manu Dev wrote:

Dear Sumeet,

Please get it replaced on priority.

Regards,

Manudev

A Manager-Customer Support

Electrolux

9810503227

&-- Original Message &-- From: Insta Service

To: ghaziabad Services

Cc: Manu Dev ; Ram Kripal ; Ram Pravesh Sharma ; nageswara ; Manpreet

Oberai

Sent: Tuesday, April 29 4:19 PM

Subject: Fw: RE: Fire in Refrigerator

Dear Mr. Ranjeet

Pls raise promt action to resolve the complaint, its been more than

20 days the complaint is pending.

Pls send the feedback

Rgds

Pawan

&-- Original Message &-- From: amit kumar

To: agra@tekcaremail.com

Cc: Manpreet Oberai ; Ram Pravesh Sharma ; Insta Service ;

sks@tekcaremail.com ; Ghaziabad

Sent: Tuesday, April 29 2:08 PM

Subject: Fwd: RE: Fire in Refrigerator

Dear Mr. Bharti,

As per the communication received i am waiting for the replacement of

the refrigerator.

But there is no correspondence since 15th April 08 regarding the

status of the proceedings.

I have called up on mobile phone several times but there was also no

response.

I am hereby sending you the detailed copy of the warranty card as

desired by you.(Pls find the attachment here)

I am waiting for your needful action plz.

Please expedite the process as the summer is on peak.

Expecting a prompt response from your side.

with regards

Amit Kumar

Asstt. Engineer

NTPC LTD.

Jhanor, BHARUCH

GUJ.

09427110752

Manu Dev wrote:

From: "Manu Dev"

To: "Agra",

"amit kumar"

CC: "Manpreet Oberai",

"Ram Pravesh Sharma",

"Insta Service",

Ghaziabad

Subject: RE: Fire in Refrigerator

Date: Tue, 15 Apr 13:58:02 0530

Dear Bharti/Amit,

Please replace the Ref immediately. Delay can create a bad reputation

for electrolux in the market.

Regards,

Manudev

&--Original Message&--

From: Agra [mailto: agra@tekcaremail.com]

Sent: Tuesday, April 15 2:02 PM

To: amit kumar

Cc: Manpreet Oberai; Manu Dev; Ram Pravesh Sharma; Insta Service;

sks@tekcaremail.com; Ghaziabad

Subject: Re: Fire in Refrigerator

Dear Amit Ji,

As discussed with you, regarding invoice copy which was not

available at you Etah residence at the time of tech visit,

Sir, without invoice its not posible. So plz arreng and provide us

Invoice copy.

Regards

R.s. Bharti

Agra

&-- Original Message &--

From: Agra

To: amit kumar

Sent: Friday, April 04 10:01 PM

Subject: Re: Fire in Refrigerator

Thx

&-- Original Message &--

From: amit kumar

To: agra@tekcaremail.com

Sent: Friday, April 04 9:06 PM

Subject: Fire in Refrigerator

Dear Mr. Bharti,

Appropos to the discussion held with u on phone.

i m hereby sending you the detailed pictures of the damaged Fridge.

kindly do the needful

waiting for a satisfactory n prompt response from your end.

with regards

Amit Kumar

Asstt. Engineer

NTPC LTD.

Jhanor, BHARUCH

GUJ.

09427110752

Company: Electrolux
Country: India

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