Electrolux fridge
NO COOLING

DEAR SIR,

I LODGED COMPLAINT IN THIS SITE AFTER A LOT OF COMPLAINTS TO M/S KINGS ELECTRONICS, PANVEL ABOUT THE NONFUNCTIONING OF THE FRIDGE IN THE MONTH OF AUGUST ' 09.

ON 8TH OF SEP' 09 THE FRIDGE WAS TAKEN FOR REPAIRING BY YOUR AUTHORISED SERVICE CENTRE AT PANVEL. I WAS FOLLOWING UP WITH THEM FOR THE DELIVERY OF THE FRIDGE REGULARLY AS I AM DIONG WITHOUT FRIDGE SINCE JULY ' 09.

THE SERVICE CENTRE PROMISED ME THRICE BUT DIDNOT DELIVER. WHEN I ENQUIRED LAST THEY INFORMED ME THAT THE FRIDGE DEVELOPED THE SAME PROBLEM AGAIN AFTER REPAIRING AND IT CANNOT BE REPAIRED .THEY TALKED TO THEIR SUPERIORS TO TAKE A DECISION ON THIS .

TWWO TO THREE DAYS BACK I RECEIVED A PHONE CALL FROM ONE MR. PADMAKAR FROM M/S KINGS ELECTRONICS. PANVEL ASKIKG ME FOR A DECISION .THEY WILL PROVIDE ME WITH A NEW FRIDGE AS REPLACEMENT FOR THE EXISTING ONE AND I HAVE TO PAY 40% OF THE PRICE AT WHICH I PURCHASED THE PRESENT FRIDGE.HE ASKED ME TO CONVEY MY DECISION WITHIN 2 DAYS TIME TO A PHONE NUMBER OF M/S KINGS ELECTRONICS, PANVEL.

MY DECISION IS THAT I DONOT WANT TO GO FOR A ELECTROLUX FRIDGE ANY MORE.I HAD ENOUGH OF IT . I PURCHASED THIS FRIDGE IN MID 2006 AND IT STARTED GIVING TROUBLE FROM 2008. I HAD TO DO WITHOUT THE FRIDGE QUITE OFTEN.MY LAST FRIDGE FROM VOLTAS SERVED ME WITHOUT ANY PROBLEM FOR 16 CONTINEOUS YAERS.

HENCE I WOULD REQUEST YOU TO PLEASE REFUND ME THE AMOUNT AND SENE YOUR CONFIRMATION ADDRESSED TO MY E-MAIL ADDRESS GIVEN ABOVE.

THANKS,

JUDHAJIT BHATTACHARJEE

104, SHAGUN CO. OP. HOUSING SOCIETY,

PLOT NO-59-60, SECTOR NO -9, NEW PANVEL,

DT: RAIGAD, MAHARASTRA-410206

MOBIL NO:9920175367.

RES: (022) 27452961.

Company: Electrolux fridge
Country: India

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