ELECTROLUX KELVINATOR
I've been cheated by service cente

Sir,

I’ had purchased a Freeze from Lucknow SADANA in year 2003. Last year I've been transferred to Bhagalpur-Bihar, Here compressor of my freeze has got some problem then I contacted your local service center in june they came & said Compressor is not working it would be changed, that time my freeze was in Guarantee period they took of my freeze and returned after 3 months i.e Sep it was ok & working. In June once again my freeze has got problem, and again I called service center guys they came & said compressor is down it would be change. Then I contacted other mechanic he told me this compressor is not first hand its repaired compressor, which had fitted in your freeze. Now the guarantee period is also over. I would like to know is Electrolux giving repaired piece of compressor in guarantee period if not let me know the way out, other wise I would not have other option than going to consumer forum.

Regards

Pankaj Kumar

Bhagalpur-Bihar

Mob-91-9835019655

Company: ELECTROLUX KELVINATOR
Country: India

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