Electrolux Microwave
Poor Servicing & Staff Response

On 23rd September we launched a complain. After many reminders our complain was attended on 29th Sept. Mr Ashish from Electrolus attended our complain and said that Door swith needs to get replaced and the next day the same has been done but the same promlem again started on the very next day. We again launched complain on 30th Sept (complain no 70926000). Again after severals reminders our complain got attended on 3rd October by Mr. Dwarka Prasad from Electrolux. He told that there was a problem in the door and he will be attending it on 4th October. On 4th we again contacted Electrolux, now they are saying that there is some problem with the PCB and it will take one more week time. We are fed up with repeted followup and performance of our machine. It is to be noted that the m/c was repaired earlier on Aug. So we feel that the service personnal are incompetent to handle such repair activities and its getting more problem and adding more problems then solving So kindly get my m/c replaced with a new fully ok m/c.

Company: Electrolux Microwave
Country: India

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