ELECTROLUX WINDOW A/C
BAD PRODUCT AS WELL AS BAD SERVICE

MY A/C IS NOT WORKING PROPERLY

Company information:

ELECTROLUX

A-1/279, lawrence-road, keshav-puram

India

Phone: 9212398105

Hi,

Myself Narendra Kumar Bansal, R/o A-1/279, Lawrence-road, Keshav- Puram, New-Delhi 110035 (INDIA), having some problem regarding the quality of Electrolux Products :

I have purchased one Air Conditioner on 05/05, model no. EA18WCRFAI having Serial No: B82100715 & PNC No : 929305504.

for last 14 days my A/C is not at all cooling, as its compressor is not working. I have lodge a complaint over here locally @011-39404040 vide complaint no. DEL2806090360 dtd: 28/06. but they have informed me that we have to pay the service visit charges & bear additional charges as well. In this regard I would like to know then what is the use of warranty on Compressor??

I HAVE MADE SO MANY COMPLAINTS AND IN RESPECT OF THIS THEY SEND THERE TECHNICIAN WHO TOLD US TO GET THE IN THE WORK SHOP FOR A PERIOD OF 5-6 DAYS MEANWHILE THEY DONT PROVIDE US ANY SUPPLEMENTARY A/C TO GET THE WINDOW HOLE COVERED FOR OUR PROTECTION.

EVEN THE REPRESENTATIVE AND HEAD OF THE DEPARTMENTS USES ABUSING LANGUAGES.

As this type of service (after sales) quality is providing by the Electrolux, who is going to purchase the Electrolux Items?? I am having two more A/C in my home (GENERAL & GODREG) from last 10 years, till date I have not faced any problem in that. But in the case of Electrolux, the compressor is down in just 02 Months (very poor quality).

Really its a pathetic product quality, I have ever seen in the corporate industry.

Regards,

Narendra Bansal

09212398105

Company: ELECTROLUX WINDOW A/C
Country: India

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