Elita Promenade
Shoddy material, design and maintenance

I have taken the flat on rent since June 15 and in the last 1 month we have faced numerous problems with this apartment.

1. Electrical design fault- low rating of the Residual Current Circuit Breaker leading to frequent tripping, which makes our life miserable! In spite of several complaints, the team from Elita Promenade has failed to address- they seem clueless! On several occasions they have tried to pass on the blame to us, by suggesting that the electrical fittings (and the wiring) might be suspect. It is well understood by any electrical engineer (with proper credentials) that a thorough investigation is required- however, they have not managed to solve it!

2. The inlet control from the wash basin came from flooding the bathroom and the adjoining room- the tap assembly came from because the pipe joint sheared off- we found that while the tap on the wash basin was a Jaquar assembly, they had fitted cheap alternatives for the inlet control valves- the shear caused by the higher hydrostatic pressure (19 storey building would generate a substantial pressure head)- again a design fault and shoddy approach to materials!

The building, although claimed to be a joint venture with Keppel ventures shows some serious quality problems already in the first year and does not justify the money consumers have spent..

When we talk to the employees, they claim that the management (CB Richard Ellis and the Elita Promenade Maintenance office) pay them less, and the payments are irregular, leading to high turnover among the maintenance staff.

Can we take legal action against this so-called reputed builder?

Company: Elita Promenade
Country: India

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