Elite Chemicals
Poor Service

Miscellaneous

Dear sir,

We are not at all satisfied with your service.

We got our certificate very late. We were told that you people will get certificates in two week after final audit. We have talked about this issue so many times with Mr. Niraj Vyas. He told that you will get it soon but from the head office I am not getting any response.

Also we did not get all four copies of certificate at a time. We come to know that we are receiving four copies through the forwarding letter. But we found only three copies. Also we did not get original CD we got some non reliable chip quality CD. What is this?

Why you people not sending any of my document directly to me? Why I am getting all documents via other people? When I got my certificate cover I found that it was first opened and then re packed.

Till date we dint get our Audit Report in Hard Copy.

I am wondering that company who give ISO certificate, itself not following any standard to handle customers. Now we are having second thought weather we should have got ISO certified from you or should we have approach any other better agency.

Once again I am saying that I am totally dissatisfy with your service.

Regards,

Jay Delivala

Elite Chemicals

Shree Mani Plaza, Kala Nala,

Bhavnagar 364 001, INDIA

E-mail:- elite@elitechemical.com;

elite_chemical@hotmail.com


Company: Elite Chemicals
Country: India
State: Gujarat
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