EMI Card
No transation of money
- 07-15-2009
- 294
Dear Sir,
I was doing ticket booking from our EMI Card but there was showing no transaction of money from my account due to no permission of transaction from the bankers. But I have the sufficient money in my account to pay the billing amount of the booking of tickets. Because of this non-transaction my an important meeting which was going to held at Patna on the way to be cancelled. Please verify the problem occurs and solve it, and inform me as soon as possible.
I am providing the e-mail of the IRTC :-
Dear Customer,
We regret that the booking of your ticket could not be processed at this time as the transaction with ref. No. 0127804181 was not authorised by your bankers. The failure may also be due to some sort of inadequacies in your card / bank account.
You may kindly try using another valid card / account.
However, before proceeding further, we suggest that you kindly check from your 'Booked tickets' history if transaction has already been booked by you.
In case of any problem, you are welcome to contact us at 24*7 Hrs. Customer Support at 011-23340000, MON - SAT (10 AM - 6 PM) 011 - 23345500/ 4787/ 4773/ 5800/ 8539/ 8543, Chennai Customer Care 044 - 25300000 or mail us at care@irctc.co.in. We will be glad to help you out in solving any such problem encountered during booking your ticket.
We solicit your continued patronage to our services; offering our best services always.
*************************** Information******************************
For any enquiries or information regarding your transaction with IRCTC, do not
provide your credit/debit card details by any means to IRCTC. All your queries
can be replied on the basis of 10 digit IRCTC Transaction id/ PNR no./User id.
IRCTC does not store the credit/debit card information in any form during the transaction.
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Warm Regards,
ticketadmin@irctc.co.in
Company: EMI Card
Country: India