EMS Speed Post
Delay by Customs

I have a non-commercial parcel sent by EMS Speed Post from Taiwan bearing the item number EE604058400TW on 5th June. So far the tracking record shows it reached Calcutta Foreign Post Office on 6th June at 4:30am. Since then to this very moment its being held by customs. I visited the Foreign Post on 10th June. The postal executives really came into help and I was shocked by the information they shared with me. The Custom Officer who does the checking of these incoming parcels went on leave since last 10 days and no replacement has been arranged by Kolkata Customs. So there is a huge backlog of parcels awaiting for inspection and subsequent delivery. Today (16/06/09) I rang up Foreign Post again at 12 noon, they told me the respective Custom Officer joined his duty only yesterday and today he is yet to step into the office.

Company: EMS Speed Post
Country: India

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