ENT Surgeon
Harrassed with your repeated sending of bills to me inspite of my blocking of no

Iam a very old customer of yours since u were"Command". My no is 9830088610 & billing account is1.10301964.I am presently staying abroad for the past two years. My profession makes it imperative to hold the same cell no as otherwise it would be a very big inconvenience to patients & me alike. I had kept my no for safekeeping during my last visit to India by paying Rs 600 for a year vide receipt no-024091200000091 dt02 Dec at your vodafone store at Tollygunge (SP No: TGP/09/SP01/4740--Dt02/12)

I have come to kol on 11 Sept & was surprised to see that my phone was active as soon as I inserted my SIM, which is not what I had experienced the last time I came 2 India. Any way I visited your Tollygunge shop & I was told that my a/c had been activated in April&by whom I do not have any clue as I was not in the country at the time. They assured me that they would sort this matter & let me know. After all this trouble I have received a SMS on15/09 stating that I have an outstanding bill ofRs 506.43 due by 03/10.

Iam thoroughly disgusted with the situation at hand & I do not have the time to visit your outlet every time u folks ask to sort things out & the verbal assurances hold no meaning at all for me after this experience.

Please look into the matter & kindly give me a proper feedback about what action has been taken or where I stand now.

Hoping to get a proper redressal of this problem & looking forward to an early response.

Thanks,

Dr Suresh Menon.

98300 88610

ssuresh.menon@yahoo.co.in.

Company: ENT Surgeon
Country: India

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