Eureka Forbes's AquaGuard's water Filter
Deficency of Service

This is the mail I had sent to their CEO. He has not bothered to reply as yet...

Dear Mr. Somashankar. M,

I am pained to note that for all your company's tall claims you have proved to be just another cheap cheat!

I have a AMC for The Water filteration unit installed. At the time of renewal your sales persons pestered no end and promised us the sky.

Now when one family member after another started falling sick my physician suggested the I check the drinking water facility at home. It is then that I discovered that The Water filteration unit installed has not been serviced from it's due date that was September up to Today the 13th of November. In fact I do not even know when it was really serviced last!!!

This is not the only time the service has been missed some time ago on Inquiry I was told that the service provider out sourced by you had quit and a new one was yet not appointed so the due services were on hold.

This Sir is criminal to say the least as you are playing with our lives.

It is obvious that there are no check and balances installed, no audits conducted and your company is taking all it's customers for a very big ride at the cost of their lives!!!

I await your response and reserve the right for criminal action against you and your company.

best,

Samir Pradhan

Company: Eureka Forbes's AquaGuard's water Filter
Country: India

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