Eureka Forbes / Aquaflo Water purifier
Service quality worse than pathetic

I have a Forbes water purifier, about a year & half old. It has stopped working. I complained to their service center, on phone, and requested a service (paid as the device is out of warrenty) on the 19th of April. They are yet to turn up. I have made 5 follow-up calls after that, but has not helped. I am still waiting for their service person to turn up or even hear from them.

I was also given 3 telephone numbers of some Ms. Yogita, who is supposedly their service manager. However, calling then I found that 2 of the number keeps on ringing and no one picks up and the third number is perpetually busy.

This is the worst possible level f service commitment I have ever seen in my life.

Company: Eureka Forbes / Aquaflo Water purifier
Country: India

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