Eureka Forbes
Poor Customer Service

I have a Eureka Forbes Water purifier which is continiously under AMC since last 7 years.

Recently i have started expereincing very poor service from the company.

No one bothers to attend the complaints inspite of repeated telephonic reminders.

My complaint no 8080 2488 booked on 9th December remains unattended till this minute. Repeated calls given to Service centre no 3988 3333 invokes only mechanical reponse that the complaint is registered and will be attended to.

After repeated complaints following esclation nos where provided by the Service centre:-

Karthika - 044 6453 2707

Chinna Durai - 98411 - 28932

Ravi - 98411 - 08106

First no is worth dialling only to hear nice pre recorded songs and no body bothers to pick up the phone.

Those who are having mobile nos do not have the habit of picking up customer calls at all.

Having paid the money for 2 years against AMC, i think the machine is worth scrapping or throwing in the sea.

I am sure like many consumers who have registered the complaint in this site the company is going towards a slide.

May god save.

Company: Eureka Forbes
Country: India

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