Eureka Forbes
Pathetic service

I am having a very pathetic experience with Eureka Forbes. Their service is just pathetic. Every time I need a service personnel, I have to call them 5-6 times before someone turns up. And then they come up with unique offers. With bill, without bill, AMC and many more. Some times they even send someone who doesn't understand a bit of English. How can a North Indian like me, cope with these kind of people?

Now I am having another round of interaction with EF and same experience this time too. After calling for 7 times an asking for someone who can install the unit in my new house, service it (as EF never sent anyone for servicing in the guaranty period) they are asking me to pay twice for 2 people. One for installation and the other for servicing. And every time they will charge me 250. This they made clear at the first place. It was only when the first person turns up and installs the system, he said he cannot do servicing of the unit and a second person will visit. Is this the way EF is minting money? You can come to me and I can give you better advice free of charge to make money without incurring people's curses. Way to go for EF...

Company: Eureka Forbes
Country: India

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