Eureka Forbes
DISMAL AFTER SALES SERVICE

I have a Ro system from Eurekha forbes. I paid through my nose and the sales executive we as very agressive in pusing the product to me. He said the service engineer will attend to any complaints within 2 days. I registered a complaint with Eureka forbes customer serive center on May 16th. I was told the complaint would be attended and closed within 2 days. It is the 21st Maya nd i have made about 20 calls and the matter is not yet closed. When i called called they asked me to cotact the service-in-charge. When i called that number they said he was transfrred. i spent 1 more day trying to reach another service-in-charge. Without success. The customer service call ceter says there is nothing else they can do. Dead End. I am back to buying bottled water. Paid 14, 000 for NOTHING. STAY AWAY FROM EUREKA FORBES PRODUCTS. THE SERVICE IS A JOKE.!!!

Company: Eureka Forbes
Country: India

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