Eureka Forbes
Invoice not delivered

Hi,

I bought Wet & Dry Vaccum cleaner from the authorised salesperson on 10-May. The transactions were done at home and the product was delivered on time. However, the invoice of my purchase was not delivered to me. I was promised that it will be delivered to me by post within 2 days but now it is more than a month. Even after repeated followups with the customer care and with the salesperson, I haven't received the invoice. Moreover, the salesperson gave me a paper stamped with Eureka Forbes seal saying that it is a proof of lifetime free servicing contract with Eureka Forbes. I even asked customer care to authenticate it but nobody has done it yet. I doubt if that was just a sales tactics.

Name of the salesperson: Mr. Adinath Chamute

Salesperson mobile no : 9922686765

Complaint no. (as provided by customer care) : 080608442

The Serial no of the product purchased : 9008490

The salesperson came from Kasarwadi outlet of Eureka Forbes. The phone number of Kasarwadi dealer is : 020-27124103

Such negligence towrads customers is totally unacceptable. Kindly take necessary action.

Company: Eureka Forbes
Country: India

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