Eureka forbes/gold nova water purifier
Installation due despite payment

Dear Madam/Sir,

With reference to your advertisement in the website I had shown interest to buy water purifier. After 3-4 days Shri. Prakash Shinde came to my house and after satisfying with the product I have given him a cheque bearing No. 400659 dated 20.05.09 for Rs. 9590/- (and the cheque has already been encashed) for Gold Nova Water Purifier. Shri Shinde then assured me that the product will be installed on 21.05.09. But upto 23.05.09 nothing had happened. On 24.05.09 I had to go to my home town for vacation, the same was conveyed to Shri. Shinde and Shri. Sagar. They have agreed to install the same when I return from vacation. I have returned to Mumbai on 19.06.09 and since then I have contacted your office on telephone No.25256981, Shri. Prakash Shinde on his mobile 9892028548 and Shri. Sagar 9967914328 innumerable times and on each occasion I was assured that the same will be installed ''today''. Today morning also I had talked to Shri Sagar and he assured me that the purifier will be installed between 5-6 PM. But no one came. I called him around 6PM and he told me that they are on the way. But till now, no body has come to install the same.

In view of the foregoing, You are requested to take appropriate steps so that the machine is installed without any further delay. In case you are not able to install the payment already made may please be refunded.

It is very regrettable that a corporate office like yours are treating your customers in such a bad way.

The invoice number is 029754 dated 20.05.09

--

boby

Company: Eureka forbes/gold nova water purifier
Country: India

  <     >