Eureka Forbes Limited
Poor Servicing

I had purchased 'Aqua Guard RO Silver' 4 months back. As promised by the sales person, I would be entitled for 8 Free servicings in 2 years. 4 months have passed but not person from Eureka had come to service my machine. Servicing is badly needed since the machine is taking more than 2 hours to fill the whole tank (instead of 1 hour as taken earlier) and is also making noises of different types.

I had called the Eurohelpline at 3988 3333 on 05.04.08 and was given a Docket Number and was confirmed that withinn 24 hours I would receive a call from the servicing department. But in vain. Thereafter, I had called at the same number on 12.04.08 and then on 15.04.08 with the same promise and asssurance.

Company: Eureka Forbes Limited
Country: India

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