Eureka Forbes Ltd
Poor service under AMC

Dear Sir,

I wanted to know how your company treats their customers. Do they believe in cheating with the customers and even do not want to respond to their

grievances.

I feel myself very unfortunate to enter into annual maintenance contract for my Water Purifier in Jan 08 valid till Jan 09. During the period, no

services provided to me and no one bothers to even make a call to customers about the service or the product.

Two times I had given feedback on your website (service feedback), nobody responded from your end neither any service provided to me.

Lastly I am approaching you for immediate resolve my issues under the following terms:-

1. Extend the period of AMC for one more year or

refund my money with 24% interest per annum

2. Provide me all the services as per the terms of AMC.

If you fail to respond within 3 days, I shall definitely file a suit in appropriate court of law against your company for cheating on charging money on fake

grounds, fraudelent activity with customers, lacuna on providing services to customers, for which your company shall be fully responsible.

Thanks

Company: Eureka Forbes Ltd
Country: India

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