Eureka forbes ltd- water purifier and vacuum cleaner
Poor service

I purchased aquaguard -Sensa during June from ur Burkit Road, t. Nagar, Chennai 17 office. Despite my repeated reminders till date i have not received the invoice.(more than 1 year) Similarly, on 3 10 09 i placed order for supply of one wet and dry vacuum cleaner from ur burkit road t nagar, chennai 17 office. They took my old vacuum cleaner for exchange and i paid cheque for Rs.8990/- dt 10 9.09. (order form cum receipt no 791038785) When booking the order, they promised me to deliver the pillow cover and a big bag to keep the vacuum cleaner with all acccesories along with the original invoice. Till date nobody delivered the same. I think ur burkit road office rep. will always misguide the people and of their poor service ur reputation may fall down amongst the consumers. I would like to know from the customer care service cell that what are all the items you will provide with the vacuum wet and dry cleaner. I hope atleast u will respond to my complaints. Precisely I would like to have the folloiwng:

1. Original invoice for the Sensa - Total wate purifier purchased during June 08 (more than 1 year)

2 -do- wet and dry vacuum cleaner delivered on 3 10.09.

3. Items promised by Mr J Srinivasan, of ur burkit road t nagar chennai 17 office at the time of

booking the vacuum cleaner.

If not responding to my above complaints, I may avoid suggesting ur products to my friend and relative circles.

Company: Eureka forbes ltd- water purifier and vacuum cleaner
Country: India

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