Eureka forbes RO water purification plant
Misguiding by the agent /deale

I had purchased a Reverse osmosis water purification plant of make Eureka Forbes especially from Faridabad for Rs 14000/- in the year2007 thinking it to be of good make although other makes like Kent were also available so that there will be no maint problems later on due to good services provided post purchasing the product. But now the agent time and again asks me to change the parts like complete candle, filter and such parts and asks for Rs3600/- to be paid to him which the catalogue does not recommend to be changed. I have asked the agent to explain with the catalogue which he always avoids. At the time of installation also he did not encourage reading the catalogue before signing and was interested in getting his money by shorcut. The name of company is being spoiled by such agents. Can you guide how to get the correct advice from your main office as the complete staff does not seem to respond in the office located in Faridabad.

Company: Eureka forbes RO water purification plant
Country: India

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