Eureka forbes Water Purifier
Poor customer service

I had purchased Aqua Royale water purifier in June. The unit No. is 4011 and my customer code in 119511327. the unit is still under AMC. Since last one month, it is not working properly and I have made several complaint on customer care helpline 39883333 as well as to the service agency on 65751459. No one has visited andtattended to our complaint till date. I am very unhappy with overall attitude of Euraka Forbes. please note that the AMC is issued by the companty on its letter haed through frenchise. Therefore Euraka Forbes is completely responsible for any deficiency in the service.

I must say that i am not satisfied with the service provider whose personnnel often visit at odd hrs that too after our reminders for periodic mantenanace as per AMC. Now even after our complaint no one has attended to it till 12.10.2009

Company: Eureka forbes Water Purifier
Country: India

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