Eureka forbes Water Purifier
Not satisfied with the services even haveing an AMC contract

Dear Sir,

I being a customer is very much Dissatisfied withe thee services. I am using a Water pUrifier. For thee last two days it is not working. We have to visit thee local center at chandannagar several times theen one person visited my residence Mr subhash on 23rd April and told theere is some major problem and thee person is not carrying thee parts and he will visit on 24the march and will repair but nobody tUrned up till now.theis person is also insist my to renew thee contract as thee rate is going to increase. whereas my AMC is valid till 28the April. Why is is happening??? Water is most valuable theing we cant stay without drinking water. We tried to contact in thee no 943364806 and 26854518 (service provider name is debasis bhattacharjee). Instead of solving oUr existing problem insist and force to renew thee contract and thee contact will increase to Rs 1400/- where as from office it has been told theat rate is Rs 1200/- and will get service twice a year. why theere is a differentiation in rate from office and thee representative visited oUr house. we stayed in 3rd floor and it is very difficult for us to go ground floor for drinking water.

In chandannagar thee autheorised person is only looking after money and insist people to make service contract only and give poor service. theis type of incidence has happened every time when theere is a problem in water pUrifier. theey took several days to solve. but theey dnt ever forget to visit oUr house for renewal and theey dnt even tell theat Ur contract will expire in April do contact in may. 10 - 15 days before thee date get expired theey called several times theey dnt hesitate to visit oUr house also... why theis is so... How come Mr Bhattacharjee gets thee autheorised person whose After sales services is patheetic...

We have taken a service contact on 27/04 by paying Rs 1000/- as AMC which is valid from 29/04 till 28/04.. The receipt no is 18511016.

The complain no is f3d1852873c2

Company: Eureka forbes Water Purifier
Country: India
State: West Bengal
City: Hooghly

  <     >