Excel prepaid
Alance not received

Dear sir,

i am a bsnl mobile customer and my mobile no. is 9426139498

i have have comlain to register. I have recharged my mobile with a coupon of Rs.1122 in july but due to some technical problem i did not recieved the balance.i recieved the valadity of 4 months.i waited for some day on the direction of customer care executive.but when i didnot recieved my balance i filed a comlain in your Bsnl office at delhigate surat. The person who noted my comlain is some Mr prajapti he demanded the serial no of coupan which was lost somehow. i produced the secret 16 digit no 1364 7107 2891 9323 to him he assured me that i will receive my balance sortly. Again in dec i contacted mr prajapati he again revised my complain on dt 16 dec with complain no 10.But till date i have not recieved my balance i have contacted mr prajapati many time on phone after few months he told me that i should file a written comlain for this.

Sir, I is there any way so that i should obtained my recharge details of last 2 years so that i can claim my balance.

thanking you in anticipation,

yours truly,

suhas varma.mob.9426139498

Company: Excel prepaid
Country: India

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