Expressit Courier
Not making delivery on time

10-10-08

dear sir

my name is zakir hussain and i am from delhi.

in my 18 years career i had not seen such a ridiculous and worst

courier like u which was operating in delhi.

there was a packet fm kodak mahindra bank vide doc no 8070477752 dated

6-10-08. still this time ie 9.20am i have not received my packet.

though my resi is situated near to ur karampura branch office, i am

not able to get.

i will be in office and all my family people willbe in the residence

thro out the day. but ur courier people had mentioned DOOR LOCKED on

7-10-08 without visiting my residence. same story on 8-10-08 also. pl

refer to my tracking details with the help of my doc no.

8/10/08 i contacted ur customer care 011-46099516, 517 and they gave

me ur karampura brance no 011-45044822, 821.

immeditately i contacted the branch around 530pm and they told all

staffs have gone earlier due to pooja holiday. i requested them so

many times but they disconnected the line. after that i tried the same

no for more than 100 times then atlast one gentle man lifted the

phone. he told that staffs are all gone and he is from hub office and

he promised me to deliver on 9-10-08. even i asked him whether the

office will funtion on 10-10-08, he promised that delivery will be

there but office will not funtion.

see i think ur courier people is brilliant in this world all other are fools.

yesterday due to dassara it is holiday.

today morning i contacted the same branch office and told that i am

leaving to hyderabad and my flight time is 1250pm and i again req to

deliver the same within 1030am. the man who took the phone told that

the staff is not accepting to deliver the same within 1030am and he

disconnected the phone.

till now i tried so many times but no body was lifting/.

SUCH A LAZY AND IRRESPONSIBLE COURIER I HAVE NEVER SEEN IN MY LIFE.

EVEN SMALL SMALL COURIER PEOPLE ARE DOING THE BEST IN THE SERVICE BUT

U PEOPLE ARE HAVING SUCH A BIG BANNER LIKE INTERNATIONAL

COURIER??? HELL HOW U RUNNING SUCH A IDIOTIC

COURIER WHICH DOES NOT HAVE ANY RESPONSIBILITY TO TALK TO CUSTOMER and

now in this competition world how u people

manage???

try to understand the customer feeling...

delivery today or tomorrow is not a issue. but proper answer should be

there>>>>>>>>>>>>>

zakir hussain

9999888367

Company: Expressit Courier
Country: India

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