Express Packers and Movers
Harrasment while relocating our goods to Bangalore

Before finalizing the Express packers for shifting our goods from Gurgaon, we had requested them that we will need 5-7 days of storage in Bangalore.

These guys promised us additional 10 days of warehousing when we were moving out from Gurgaon to Bangalore as free of charge. However, in the contract note, it was mentioned only for 5 days which we skipped noticing owing to the stress/tensions involoved in shifting.

Since we wanted the additional storage in Bangalore, the Express packers released our goods late from Gurgaon by warehousing them additionally in Gurgaon itself- which was never asked by us. Ideally, the warehousing charges should start 10 days after the day the goods have reached in Bangalore. Because they stored the goods in Gurgaon, it reached us late in Bangalore. BUt now they are charging us for the warehousing from the day the goods reached in Bangalore because the 5 days additional warehousing was done in Gurgaon.

Also, throughout the time when the goods were released from Gurgaon and till they reached Bangalore, we had to follow up with 10 different people without getting a clear understanding as to what the status of the goods were and where they had reached. The Express person in Charge- Vinod Kumar with whom we had done all the formalities, he was not taking any of our calls. More so, the Bangalore folks are also harrassing us and also asking for extra money.

Please help and take as much strict an action which can be taken.

Company: Express Packers and Movers
Country: India

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