EZONE, Homeland, Kolkata
False commitments

I purchased an IFB washing machine from EZONE. The price mentioned was 11000/-

But in another showroom they offered me the same model at 10500/-

according to the EZONE claim, they offer the best price and if we get the same stuff anywhere else they will give double the difference.

I told the samething to the store manager. He told me to buy the washing machine and the price will be 10800/- and asked me to get the quotation from the other store.

So as per their commitment I was supposed to get Rs. 600 (i.e., double the difference. I gave them the quotation and everything was validated. But they offered me to give a gift worth Rs. 600 instead of cash. I agreed to it, but till date its been 3 months and not received any gift from them after several follow ups.

These are flase claims made by these companies who cannot keep up to their commitments.

I have the recording of the hoardings and the price mentioned for that washing machine. Also I have the bills and the original quotation from the other store.

Also I was the first person ever to make a valid claim.

But I think I just wasted my time because now I understand it was just a false claim made by these companies and can fall for just 600 rupees.

Company: EZONE, Homeland, Kolkata
Country: India

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