Ezone, Koramangala, Bangalore, a division of Home Solutions Retail (India) Ltd
Non delivery of Dish washer ordered a month back

I have ordered supply of LG make dishwasher on 22 06 09 at Ezone, Koramangala, Bangalore making an advance payment of Rs.2950. They promised to deliver the equipment with in 10 days and collect the balance on delivery. They did not do so even after 20 days. When I contacted, they informed me there was delay in importing the equipment and it is now ready for deloivery. When I asked to deliver and collect the check. They refused and asked me to remit it first then only they would dispatch. Accordingly, I remitted the amount, but the delivery is yet to take Place even after a lapse of more than a week. Whenever I contact and try to talk to the manager, every one says he is the manager and gives some rude replies and to not respond properly and eticatly. Now it is more than a month after placing the order. I am at a loss who takes responsibility and whom I should contact for dellivery of the Dish Washer.

Jayamala Urs

Company: Ezone, Koramangala, Bangalore, a division of Home Solutions Retail (India) Ltd
Country: India

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