FairDeal, Dhantoli, Nagpur - Inverter UPS
Bad Service & Prtoduct

Dear Sir,

This letter is to lodge a complaint against a dealer in Inverter & batterie - FAIRDEAL ELECTRONICS - Located in Dhantoli, Nagpur. PHONE # 9823049612

Subj: We purchased an inverter worth Rs 75000/ to counter the power situation in Nagpur. We were assured that it will support at least 10 computers for 2 hours at a stretch.

PROBLEM # 1: IT SUPPORTS ONLY 4 -5 COMPUTERS

PROBLEM # 2: THE BATTERIES & UPS ARE UNDER WARRANTY TILL NOW, BUT WHEN WE CONTACTED THESE GUYS, THERE WAS NO RESPONSE.

WE ARE A SOFTWARE FIRM & OUR WORK HAS BEEN SEVERELY HAMPERED BECAUSE OF THIS.

PROBLEM # 3: IT HAS BEEN 7 DAYS SINCE WE COMPLAINED & ALL OUR STAFF IS STILL SUFFERING THE LACK OF POWER. NO BACK UP SUPPORT WAS PROVIDED NOR ANY INFORMATION ABOUT THE SERVICE IS PROVIDED

WE ARE COMMITTED TO TAKE THIS MATTER TO THE HIGHEST LEVEL IF POSSIBLE.

WE WILL PROVIDE ALL THE INFORMATION IF NEEDED.

KINDLY GUIDE US TO THE RIGHT AUTHORITY IN THIS REGARD.

Sincerely,

Legal Division.

TeleZent

(www.telezent.com)

0712-3294022

Company: FairDeal, Dhantoli, Nagpur - Inverter UPS
Country: India

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