Fastrack helpline 24 hour car services - reliable network
Fraud - suspected foul service company
- 06-17-2008
- 229
On 15th June around 11 am my car got breakdown & punchered near fortis hospital, vasant kunj. I have registered your services on 20th may & my reference number is Z50657.
I called at number 9310757999 to log the call. Someone picked up the call, collected the details & said that within 10-15 minutes someone will reach at your place. After waiting for 20 minutes no one turned up. When I again called up the same number he gave a new number 9312456784 & told that to contact at that number. On calling at new number noone picks up, even at the earlier number (9310757999) also the person use to disconnect as soon as I called. I tried for 4-5 times & then give up.
Noone Picks up the call at the landline number (01141657999) given in members copy.
It was raining heavily that time & myself have to drag down the car to nearest repairing center.
It was a pathetic services that was promised to be excellent as written below in website
Please find the extract of the same:-
“” At FastRack, we look forward to meeting the unique requests of each client. We invite you to experience first-hand our superior customer service, impeccable vehicles and regimented safety features.
Whether you seek a quote for an special problem or you require general services, FastRack can support your Vehicle needs in Delhi and throughout the NCR region.””
Let me know are you guys serious in doing business & tried to dump customer by providing these kind of services.
Company: Fastrack helpline 24 hour car services - reliable network
Country: India