Fenesta - UPVC Windows
Fenesta quotes - Non Transperent

I had received two quotations one for Openabale and another for Sliding windows.

For Openable the dealer had given me 5% discount from the whole value.

For Sliding the pricing didn't indicate any discounts.

When enquired the reply I received was that "Discount is already included in the quotation".

I told him to get me a quotation with the indicated discounts on the same to which the representative was reluctant and informed me that the new software installed doesn't have this capability.

Well I gave him the option of working out the quote in front of me so that I can view the discount details and said if in order, I can place order immediately.

He refused to do the same as it was against company policies.

He had agreed to send me a mail confirming the above which so far has not reached me.

I am extremely unhappy as the proceeds are not transparent.

I hope you will understand the fact that a customer who complaints is actually a well wisher.

Details of the service provider.

Arun-9791482042.

For

SRE LAKSHHMION BUILTECH,

43.II nd Street,

Kamaraj Avenue,

Adyar, Chennai - 20.

Ph.#: 044 - 24405301.

Fax #: 044 - 42187423.

Company: Fenesta - UPVC Windows
Country: India

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