FloraPassionIndia
Parcel not delivered

I sent currier (C.N. 335575284) containing important company letters on 24th April through professional curiers koperkhairane (opposite D mart) navi mumbai, to gurgaon Haryana, it's 1st May today and the currier still not reached. On 30th April, when I went to the koperkhairane professional curiers office, the person named Mathew (branch ph:-022 27549813) tells me that he dont know why it is delayed, but will tell me after 6:00 PM, when I again visit his office at 6:00 PM he told me, he can not do anything now and gave me contact number of Gurgaon person SANJAY 9911410032, when i called SANJAY, he said Call Aman on 9718423411, when i called Aman he said its 6:30 now and office is closed i can not do anythig, please call tomorrow after 10:00AM . Today 1st may I called Aman at 10:30 AM then he gave me complaint number 380 and said call me after 1 hr. then again i called him at 12:00 noon then the person said mam your letters will get delivered before 2:00 pm then at 2:30 pm i called him saying that letters are still not delivered then he is saying me that call me at 6:00 pm i will give you exact information. What is this? And now I am sure at 6:00 pm this person is going to tell me that now the office is closed and tomorrow is sunday so call us on monday!!! Very disappointed. Can anybody take proper action against such people?

Company: FloraPassionIndia
Country: India
State: Maharashtra

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