Fly mobile hummer
Manufacturing defect on fly mobile display

DATED –14.10.2008

RESPECTED SIR,

SUB- RESQEST FOR COMPENSATION OF RS OR REPALACEMENT OF NEW SET AGAINST DAMAGE OF LCD SCREEN (MANUFACTURING DEFECT) IN FLY MOBILE HANDSET HUMMER IMEI NO-359680010211874 PURCHASED ON 31ST AUGUST IN RESPECT OF TAMAL BASU BANGALORE.

SIR,

I TAMAL BASU PURCHASER OF YOUR NEWLY LANCHED FLY MOBILE SET (HUMMER) AGAINST IMEI NO-359680010211874 STATED THAT, I PURCHASED FLY MOBILE TO GET QUALITY PRODUCT AND THE GOOD WILL OF YOUR COMPANY.

BUT IT IS SORRY TO INFORM YOU THE ON 12TH OCT WHILE THE SET WAS IN CHARGING MODE, WITH IN A MINUTE, A CRACKING SOUND OCCURRED AND IT WAS FOUND THE LCD SCREEN WAS BROKEN FROM INSIDE.

ACCORDINGLY ON 13TH OCT I WENT TO CUSTOMER SERVICE CENTER (DETAILS IS GIVEN BELOW) TO GET THE SET RAPAIRED IT WAS NOTICED THAT MOST OF THE FLY MOBILE CUSTOMERS ARE SUFFERING THE SAME PROBLEM THAT IS THE CRACKING OF LCD SCREEN DISPLAY WITH OUT ANY VALID REASON. (HOPE THEY WILL ALSO CONVAY THEIR PROBLEMS TO YOU SOON ONE OF THE CUSTOMER WHOES IMEI NO- 359945000309669 BEARING HIS MOBILE NO- 9900848410 IN RESPECT OF MR KALI PRASAD SAME PROBLEM)

THE ESTIMATED COST, GIVEN BY THE SERVICE CENTER IS APPROX - FOR REPLACING OF LCD SCREEN WITH A MINUMUM PERIOD OF 15 TO 20 DAYS WHICH IS TO BE PAIED BY ME, SIR IT IS NOT MY FAULT, IT’S THE MANUFACTURING DEFECT OR DUE TO THE USE OF VERY LOW QUALITY PRODUCT IN THE SENSATIVE PARTS OF SUCH COSTLY MOBILES OF THE RENOUND COMPANY “FLY”.

IN THIS REGARDS YOU ARE REQUESTED, TO LOOK INTO THE MATTER PERSONALY AND NECESSARY COMPANSATION OF RS - OR REPLACE WITH A NEW HAND SET AGAINST OLD ONE FOR THE GOOD WILL OF YOUR COMPANY AND CUSTOMER SATISRATION WHICH IS YOUR MAIN MOTTO.

YOUR INTERFERENCE IS IN THIS MATTER ARE HIGHLY APPRECIATED, EXPECTED YOUR REPLY SOON

NOTE& THIS E-MAIL IS NOT ONLY TO GET COMPENSATION FROM THE COMPANY BUT ALSO A SUGGATION TO IMPROVE YOUR QUALITY PRODUCT IN THIS PRESENT COMPITATIVE MARKET, TO AVOID CUSTOMER SUFFERING LIKE ME.

THANKING YOU,

WITH REGARDS,

YOURS FAITHFULLY

TAMAL BASU

#487/B 1ST B CROSS

3RD MAIN

MATHIKERE

BANGALORE-560054

MOBILE 9741887869

SERVICE CENTER DETAILS/SET DETAILS

ACCEL FRONTLINE LIMITED

NO 18/8 SALEH CENTER

CUNNINGGHAM ROAD

BANGALORE –560052

080-66279904/06

mprc.blr@accelfrontline.in

CALLNO: BLR-FL-003200

IMEI-359680010211874

VENDOR-FLY

MODEL-HUMMER HT1

ITEM DESCRIPTION-EXCHANGE UNIR HUMMER HTI

PURSHASED ON –31.08.2008

DEALER NAME- HOT SPOT RETAIL LIMITED

SHOP NO 46, 1ST MAIN ROAD

YASHWANTPUR BANGALORE 560052

INV NO –187101487 DATED 31.08.2008

Company: Fly mobile hummer
Country: India

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