Airtel Prepaid
Deduction of amount

26 Nov.2007

To,

Bharti Airtel

Dear Sir/Madam,

I'm Airtel prepaid mobile subscriber. My No. is 99715-11532. I often receive network SMS, and unnecessary calls, to activate hello tunes. I refuse every time. And requested not to send me these kind of calls when I'm on roaming. I contacted 121, and sent SMS not to make these meanless calls.

After doing that Airtel charged me for 11.45 Rs., I want to know when I already asked not to subscribe that service then why I need to pay. If Airtel do that then that is not a perfect business style, and totally, violation of Consumer Rights. It is uncivilised method.

I called 121 to enquire about that but, they have only one answer, we can't return this amount. That is not good reply from a reputed network Airtel. It is senseless if Airtel steals money from ones account like this way. I think you are indirectly forcing customer, to close the service.

If you care the customer, plz give me a call.

I think you'll take care in this matter.

Thanx.

Satinder Singh

Company: Airtel Prepaid
Country: India

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