Forbes Aquaflow
No service

I bought a Eureka Forbes water Purifier nearly 10 months back. They had mentioned at the time of sales that they provide the best service to the customer. When I want to service purifier and want to change new candle no body came to my house. I made a complaint to the toll free number and they gave me a code number. They told the same day a person would visit me and solve the problem.

Nobody turned up. I used to call almost everyday, and had to describe the entire problem regularly. If your machine fails they will not turn up. Those who came gave some vague answers and nothing got right. In between I contacted the people who sold the machine to us. They told service is not their division. For the past 2 months We are not able to get filtered water. My friends are telling me that I have done a mistake by selecting this brand.

Will Eureka Forbes be responsible for any health issues arising from this. If they can refund the money and take the machine, we would be greatly happy and can go for another brand.

This is the worst Experience I had from any brands. If they are not able to repair the machine (booster model) they should not sell it. Better they stop marketing it and taking the health of the people into their hands.

Company: Forbes Aquaflow
Country: India

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