Fully automatic washing machine
Presently spin problem

DEAR SIR,

I HAD PURCHASEDEXECUTIVE MODEL THE WASHING MACHINE AROUND FOUR YEARS BACK. THE DAY I PURCHASED THE MACHINE USED TO RUN WITH HEAVY NOICE AND SLOWLY IT INCREASED. THE MACHINE WAS CHECKED BY NUMBER OF MACHANICS AND EVERYONE GAVE SEPERATE REASONS. SINCE I STAY AWAY FROM PATNA WITH MY FAMILY THE FOLLOWUP WAS NOT STRONG. ONCE THE MACHINE WAS TAKEN TO THE WORKSHOP AT PATNA. THEREAFTER FOR FEW DAYS IT WORKED WITH LESS NOICE BUT THEREAFTER IT CAME TO ITS ORIGIONAL POSITION.APART FROM THIS IT DEVELOPED SPINING PROBLEM. THE CLOTHS WERE NOT SPINNED AND DRIED. THE MACHANIC CHAGED TWO PARTS ONE MAGNET LOCK AND ONE MORE PART IN 10 DAYS TIME BUT THE PROBLEM STILL PERSISTS. I AM AGAIN OUT OF PATNA WILL GO IN ONE MONTH TIME. MR.KAMLESH WHO IS IN CHARGE AT PATNA KNOWS THE ENTIRE HISTORY. ONE MACHANIC EVEN ASKED TO SELL THE MACHINE FOR TWO THOUSAND .

I REQUEST EITHER THE MACHINE SHOULD BE PROPERLY REPAIRED OR REPLACED I HAVE ALREADY SPENT AROUND RS5000/- ON IT. IN THE LAST 10 DAYS ONLY I MADE A PAYMENT OF RS 1800/-

THOUGH I AM LATE IN MAKING A COMPLAINT AS THE WARRANTY HAS EXPIRED BUT THE FACTS ARE THE FACTS. NOW I AM BEING FORCED TO GO FOR ANOTHER BRAND.IF YOU CAN MAKE ARRANGEMENT FOR THE REPLACEMENT ON AN VIABLE AMOUNT WE SHALL PAY AND GET THE MACHINE REPLACED.

AN EARLY REPLY IS AWAITED.

THANKING YOU

SINCERLY YOURS

M.M.CHANDNA

Company: Fully automatic washing machine
Country: India

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