Future Bazaar/Zen stone plus MP3 player
Free gift not provided

I had placed an order for Creative Zen Stone Plus 2GB Mp3 Player vide Buyer’s Order No: 1001329407 dated: 14.09.2008. At the time of placing an order there was an offer of free gift (Creative Zen Stone Plus Skin) on the site which prompted me to purchase the product. The gift is costing around Rs.700/-.

However while sending the product, they have not given the free gift. When I inquire, they said they cannot give the free product and in it place they are providing a gift voucher of Rs. 200/.

I feel cheated by their behavior because

(i) they have not provided a gift product of Rs.700 and given a gift voucher of Rs.200 only.

(ii) The gift voucher will only be valid if I again make a purchase from them only by one month. This means I cannot make use of the gift voucher for purchasing anything from others except future bazaar and the purchase has to be made in one month.

I need clarification.

Please help

Sukanto

Company: Future Bazaar/Zen stone plus MP3 player
Country: India

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