Future Group
SHopping festival gifts not given

Hi,

There is some Great Indian Shopping estival going on in Future Group outlets. Each purchase of Rs 500 gets you 1 point. There are different gifts availble on different points. We bought a Sony Erricsson T700 mobile from Kakare Mall Staples Outlet. We got 23 points on that. In the offer there was one Foce Watches pair available as gift on 25 points. So we made an additional purchase of Rs 1000 from Pune Central to make 25 points and get the watch. We were told that the gifts can be collected on 4th jan. We went to Central for collecting our watched pair on 4th and were told that it is out of stock and the date of collecting the gifts has been extended till 11th Jan and we will be informed whenever the watch pair comes in stock. We kept on calling them but no response. Then we went to Big Bazaar and were told that we can collect the watches on 10th Jan morning but again we went there and did not get the watch and were told that the date has been extended till 18th Jan. In the meanwhile we visited PuneCentral also and were told that the watches will come within 2-3 days but again it did not come. Now we called Big Bazaar and they told us that hte watches will not come in stock and we should collect some other gift for the given points. We have been mislead by the staff and wasted so much time, energy and money on that. Please look into this urgently

Company: Future Group
Country: India

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