Gas
Gas Booking

I am an indane gas consumer (Name: Ramdayal, consumer no. TG463). My gas agency Name is M/S Trimurti Gas Service, Shop No: 31, J-Block, local shopping centre vikas puri New Delhi-110018. Ph.no:285473 & 28544262.

My complaint is that i am a consumer of this Agency since 1995. Yesterday when i tried to book my gas cylinder there, i was told that gas agency has been closed forever and our account is transferred to M/S Prabhat gas service B-1 Block Janak Puri while we were not informed officially or unofficially in this regard. Even we were not given the phone no. of prabhat gas agency. We collected the phone no. from MTNL directory and when we requested them to book our gas the person asked us to submit original document of gas and an ID proof for the booking. When we said that we were not informed and are not prepared to submit the papers today and need at least 15-20 days time for that till then please book our gas. he refused to book the gas cylinder without papers and said there was a notice on that shop in this regard.

Now my problem is that upto 26 February (when we last booked our gas) we had been dealing at phone with that agency .we have never visited personaly so how we will know about any notice, we will try and submit the documents as soon as possible but till then ask them to book our gas and serve us.

i am hoping for a quick response from you.

Thanking you

Name - Vineet Mahera

Address- B-147, subhash park ext: Rajapuri road, Uttam Nagar, New Delhi-110059.

PH: 9810269668

9350983421

Company: Gas
Country: India

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