Gas / IOC/ Roop Gas agency
Less gas, phone

I am having a gas connection with Indian Oil Corporation, the agency which supply gas is Roop Gas agency, Mayur Vihar Phase-3, Delhi-96. Connection No- RJ 25047.

The problems are, the agency won't pick up any of the tel. calls most of the time, when I visited the agency they hang up the phones.(22616375, 22611839, 22619581)

When I went to the agency to book my gas at 12.40pm, they were already closed for lunch even as the board says the lunch time is 1pm to 2pm.

I got my gas filled that day unfortunately I was not at home, the man some how convenced my wife that the gas is full, they did't weigh the gas cylinder saying there is no instrument with him and he already checked it there in the filling station.

Today when I was about to change the cylinder I felt the gas is less in the cylinder. When I checked it was shocking, there was 5-6 kg gass less on the cylinder out of 14.2 kg. the cylider weight was 16.2.

This happens to many of my neighbours. It is not a lonely case.

I need strict action aganist the agency, as it is thier responsibility to deliver things properly.

Company: Gas / IOC/ Roop Gas agency
Country: India

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