GEM Motors, Maruti Suzuki
Cheating at time of Delivery

Hi

I was in the process of buying a Maruti -Star from GEM Motors, Hyderabad, a delaer of MarutiSuzuki vehicles. I was promised to be delivered a July-09 or June-09 vehicle. However during delivery, i was doing the pre-delivery inspection and found that the vehicle was of Feb-09 made. I had paid them initial booking amount as well made a DD in favor of them (thank God i didnt pay them). The delaer's response was so so cunning it was a great dampner for us. We as a family were very much excited about our new Car and all ready for the delivery with Puja materials etc all done. I was so surprised to see during time of delivery the condition of the vehicle which i am sure has been lying in the godown for 3-4 months and under the Sun as the vehicle fibre parts had a dust amrks. Such was the casual attitude of the dealer that they did not even bother to clean the vehicle. This is hight of negligience as well care less attitude. They said to em that, they thought the vehicle is May manufactured... thought, that is sheer cheating. They probably had internally thopught to push the vehivcle thinking w ewill not check the manufacturing date etc... Gem Motors has one of the worst set of staff who are talking to themselves in the vernacular language (Telugu) that we should have told them that this is a June vehicle..thinking we dont understand Telugu (thank God one of my friend understood waht they were talking).

I strongly urge every customer to be fully aware of all the vehicle details including the manufacturing, date, research to read about manufacturing date and chasis number. Make it clear to them what you want before you take the delivery.

Anyway i am planning to cancel my booking and will file a consumer case as well on GEM Motors for misleading me and wasting my time.

Company: GEM Motors, Maruti Suzuki
Country: India

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