GE Money
Compaint for not returning original product papers from GE Money

I bought a Camera from SONY WORLD, Noida in October and it was financed for some amount thru GE MONEY.Sony World povided the finance facility.

I gave 16 checks for amount 708 each in favor of GE Money. The checks were of CITIBANK.

Now one of the chcks got bounced on September due to insufficient funds in my account. So an amount of 300 was deducted from my account as bounced check payments.

Now comes the whole scenario. GE MONY also asked for rs 300 as bounce charges. WHY WUD I PAY BOUNCE CHARGES FOR THE SAME CHECK TWICE.

This is what i told to the executive and she said that she will be waiving off those charges. She sent an executive and collected 708 rs from me.

Now when the loan amout is over in Febuary and i called them on 2nd April. They told me that they will not send me the original papers of the camera until and unless i pay those remaining bounce charges.

Now here are few questions :

1) Why did their executive then waived those charges and took the original amount.

2) Why was their database not updated reflecting the waived of charges.

3) Why do i pay the bounce charges twice.

I am not saying that, i am not paying the levied charged. I have already paid the charges once. And logically i will not pay the money again.

Now they are not giving the original papers of the Camera back to me.

What do i do.

Company: GE Money
Country: India

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