Global exim
CHEATING

I am holding a PREFERRED account with HDFC Thane branch. have availed a Auto car loan from HDFC and the payment decided was to be thru ECS from the account maintained at Thane branch. The EMI of Rs. 14917.00 was supposed to be debited on the 7th of every month as per the debit authorization form signed and handed over to them., which was not done in July due to their internal problems. as it was not debited i have been following up with the concerned person Mr. Nityanand Shetty to do the needful. As i was worried about the extra charges in terms of late payment and the interest charges debited to my account. In return Mr. Nityananad assured me by E mail that i shall not be liable to pay any charges if incurred. To day to my surprise i found my account debited by Rs. 15606.00 which meand that i have been charged Rs.689.00 extra as interest. Upon calling up the branch manager Mr. sabarish and also Mr. Nityananad who were unable to provide me any explainantion. In the first place how can they debit the excess amount other than the EMI amount without my authorization. This sort of instances have also occured in the past but several top officials visited my office to apologise and assuring not to repeat this instances. I am being totured mentally and even my credibility is spoiled. I want the guys responsible to be taken to task as they seem to take the customers for a ride. All documentary evidences can be provided against them. Need your kind guidance and support.

Regards,

Zoher

9867868886

Company: Global exim
Country: India

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